FAQ

Question 1:

Q: What is SangNova's shipping policy for orders, do you have an International shipping policy ?

A: Yes, SangNova offers free international shipping for any order above 150 Euros. Orders below 150 Euros will incur an additional charge of 30 Euros as a shipping fee. Please note that any possible import duty fees will be charged to the buyer.

Question 2:

Q: Which courier service does SangNova use for shipping?

A: All of SangNova's products are shipped via FedEx International, regardless of your region.

Question 3:

Q: What is the return policy for standard size pieces?

A: Standard size pieces can be returned within 14 days after they have arrived to the buyer.

Question 4:

Q: Can I return custom orders?

A: Custom orders cannot be returned as they are tailored and produced specifically for your order.

Question 5:

Q: What payment methods does SangNova accept?

A: You can pay via debit or credit card.